Certificate in Mediation for Small Business Owners: Resolving Issues
-- ViewingNowThe Certificate in Mediation for Small Business Owners: Resolving Issues is a comprehensive course designed to equip learners with essential mediation skills for career advancement. This program emphasizes the importance of effective conflict resolution in the small business environment, where disputes can significantly impact operations and profitability.
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⢠Introduction to Mediation
⢠Understanding Conflict Resolution
⢠Pre-mediation Preparation for Small Business Owners
⢠Effective Communication Skills in Mediation
⢠Small Business Mediation Techniques and Strategies
⢠Legal and Ethical Considerations in Mediation
⢠The Role of Emotions in Small Business Mediation
⢠Creating a Mediation Agreement for Small Business Owners
⢠Post-mediation Follow-up and Evaluation
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