Certificate in Mediation Essentials for Successful Outcomes
-- ViewingNowThe Certificate in Mediation Essentials for Successful Outcomes is a comprehensive course that equips learners with the essential skills needed to excel in the mediation industry. This program emphasizes the importance of effective communication, conflict resolution, and negotiation techniques in achieving successful outcomes.
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⢠Understanding Mediation: An Introduction
⢠The Role of a Mediator: Skills and Techniques
⢠The Mediation Process: From Start to Finish
⢠Conflict Resolution: Strategies and Tactics
⢠Effective Communication: Listening and Speaking
⢠Mediation Ethics and Professional Responsibilities
⢠Cultural Sensitivity and Diversity in Mediation
⢠Negotiation and Bargaining in Mediation
⢠Power Dynamics and Impasse Breaking Techniques
⢠Application of Mediation in Various Contexts (e.g. workplace, family, community)
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