Professional Certificate in Mediation Techniques: Transformative Conversations
-- ViewingNowThe Professional Certificate in Mediation Techniques: Transformative Conversations is a highly relevant course that equips learners with the essential skills required to facilitate positive conflict resolution in various professional settings. This certificate course emphasizes the significance of transformative conversations, empowering learners to convert challenging discourses into productive and beneficial outcomes.
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⢠Unit 1: Introduction to Mediation Techniques
⢠Unit 2: Understanding Transformative Conversations
⢠Unit 3: The Role of a Mediator in Transformative Mediation
⢠Unit 4: Key Communication Skills for Transformative Mediation
⢠Unit 5: Active Listening and its Importance in Mediation
⢠Unit 6: Identifying and Addressing Power Imbalances in Mediation
⢠Unit 7: Ethical Considerations in Transformative Mediation
⢠Unit 8: The Stages of a Transformative Mediation Session
⢠Unit 9: Case Studies in Transformative Mediation
⢠Unit 10: Best Practices for Professional Mediators
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