Global Certificate in Mediation and Facilitation Skills for Success
-- ViewingNowThe Global Certificate in Mediation and Facilitation Skills for Success is a comprehensive course designed to empower learners with essential skills for effective communication, conflict resolution, and team management. This certification program emphasizes the importance of mediation and facilitation in diverse professional settings, making it highly relevant for managers, team leaders, HR professionals, and anyone seeking career advancement in today's collaborative work environment.
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⢠Introduction to Mediation and Facilitation
⢠Understanding Conflict and its Dynamics
⢠The Role of a Mediator and Facilitator
⢠Effective Communication Skills for Mediators and Facilitators
⢠Key Principles and Techniques of Mediation
⢠Problem-Solving and Decision-Making in Mediation
⢠Ethics and Professional Standards in Mediation and Facilitation
⢠Cross-Cultural Mediation and Facilitation
⢠Advanced Mediation and Facilitation Skills for Complex Disputes
⢠Practical Mediation and Facilitation Exercises and Role-Plays
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