Global Certificate in Fitness Facility Customer Service Training
-- ViewingNowThe Global Certificate in Fitness Facility Customer Service Training course is a vital program designed to meet the growing industry demand for exceptional customer service in fitness facilities worldwide. This course emphasizes the importance of delivering exceptional customer experiences, which are crucial for member retention and business growth.
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GBP £ 140
GBP £ 202
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⢠Unit 1: Introduction to Fitness Facility Customer Service
⢠Unit 2: Understanding Customer Needs and Expectations
⢠Unit 3: Effective Communication Skills in a Fitness Setting
⢠Unit 4: Conflict Resolution and De-escalation Techniques
⢠Unit 5: Membership Sales and Retention Strategies
⢠Unit 6: Fitness Programming and Personal Training Services
⢠Unit 7: Health and Safety Regulations in Fitness Facilities
⢠Unit 8: Building a Positive and Inclusive Fitness Community
⢠Unit 9: Handling Customer Feedback and Complaints
⢠Unit 10: Professionalism and Ethics in Fitness Customer Service
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