Masterclass Certificate in Communication Skills for Behavior
-- ViewingNowThe Masterclass Certificate in Communication Skills for Behavior is a comprehensive course designed to enhance your ability to communicate effectively in the workplace. This program emphasizes the importance of clear and assertive communication in managing behavior, resolving conflicts, and fostering positive relationships.
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GBP £ 140
GBP £ 202
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⢠Effective Listening: Understanding the importance of active listening in communication and techniques to improve it.
⢠Non-Verbal Communication: Recognizing and using non-verbal cues to enhance communication and understand underlying emotions.
⢠Assertiveness Training: Developing assertive communication skills to express thoughts, feelings, and needs in a respectful manner.
⢠Conflict Resolution: Learning strategies to manage and resolve conflicts through effective communication and negotiation.
⢠Empathy and Emotional Intelligence: Cultivating empathy and emotional intelligence to improve interpersonal relationships and communication.
⢠Cross-Cultural Communication: Understanding cultural differences and their impact on communication, and developing cross-cultural communication skills.
⢠Presentation Skills: Mastering public speaking techniques, including body language, voice modulation, and slide design.
⢠Persuasive Communication: Developing persuasive communication skills to influence others and achieve desired outcomes.
⢠Critical Thinking and Clear Messaging: Learning to analyze information, think critically, and communicate ideas clearly and concisely.
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