Global Certificate in Service Strategy Development: Strategic Insights
-- ViewingNowThe Global Certificate in Service Strategy Development: Strategic Insights is a comprehensive course designed to empower professionals with the skills necessary to drive service strategy in the modern business world. This certificate program focuses on strategic insights, bridging the gap between service strategy and operations, and creating a seamless customer experience.
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⢠Service Strategy
⢠Customer Experience Management
⢠Service Design Thinking
⢠Service Blueprinting
⢠Service Innovation
⢠Service Operations Management
⢠Service Metrics and Analytics
⢠Service Culture and Leadership
⢠Change Management in Service Organizations
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