Global Certificate in Customer-Centric Design Thinking Practices
-- ViewingNowThe Global Certificate in Customer-Centric Design Thinking Practices is a comprehensive course that emphasizes the importance of a customer-centric approach in today's business landscape. This course is designed to meet the growing industry demand for professionals who can understand and cater to customer needs, driving innovation and growth.
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⢠Customer-Centric Design Thinking Fundamentals
⢠Human-Centered Design
⢠Design Thinking Process & Phases
⢠Empathy Mapping & Customer Journey Analysis
⢠Idea Generation & Prototyping Techniques
⢠Design Thinking Tools & Templates
⢠Iterative Testing & Validation
⢠Implementing Customer-Centric Design Thinking Culture
⢠Real-world Case Studies & Success Stories
⢠Overcoming Design Thinking Challenges & Continuous Improvement
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