Certificate in Residential Dispute Resolution: Results-Oriented
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⢠Understanding Residential Dispute Resolution: This unit will cover the basics of residential dispute resolution, including the different types of disputes and the most common methods for resolving them.
⢠Negotiation and Mediation Techniques: This unit will teach students effective negotiation and mediation techniques to help them resolve disputes between landlords and tenants.
⢠Legal Framework for Residential Dispute Resolution: This unit will cover the legal framework for residential dispute resolution, including relevant laws and regulations.
⢠Facilitation Skills for Dispute Resolution: This unit will teach students the facilitation skills necessary to help parties in a dispute come to a mutually beneficial agreement.
⢠Conflict Resolution Strategies: This unit will cover various conflict resolution strategies, including interest-based negotiation, transformative mediation, and evaluative mediation.
⢠Resolving Rent and Lease Disputes: This unit will focus on resolving common rent and lease disputes, such as late rent payments and lease violations.
⢠Dispute Resolution in Practice: This unit will give students the opportunity to apply their knowledge of residential dispute resolution in a simulated real-world setting.
⢠Cultural Awareness in Dispute Resolution: This unit will cover the importance of cultural awareness in dispute resolution, including how cultural differences can impact the resolution process.
⢠Ethical Considerations in Dispute Resolution: This unit will cover ethical considerations in dispute resolution, including confidentiality, impartiality, and informed consent.
⢠Best Practices in Residential Dispute Resolution: This unit will cover best practices for residential dispute resolution, including effective communication, active listening, and problem-solving.
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