Global Certificate in Negotiation Tactics for Resolving Disputes
-- ViewingNowThe Global Certificate in Negotiation Tactics for Resolving Disputes is a comprehensive course designed to empower learners with essential skills for effective negotiation and dispute resolution. This course is crucial in today's complex and interconnected world where conflicts and disputes are inevitable in both personal and professional settings.
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⢠Understanding Negotiation Tactics: This unit will cover the fundamental concepts and principles of negotiation tactics, including the different negotiation styles and their implications in resolving disputes. ⢠Preparing for Negotiation: This unit will focus on how to effectively prepare for a negotiation, including identifying goals, gathering information, and understanding the other party's perspective. ⢠Communication and Listening Skills: This unit will cover the critical role of effective communication and active listening in successful negotiation and dispute resolution. ⢠Bargaining and Concession Strategies: This unit will delve into the various bargaining and concession strategies that can be employed during a negotiation to reach a mutually beneficial agreement. ⢠Overcoming Negotiation Impasses: This unit will explore the common causes of negotiation impasses and provide practical strategies for overcoming them. ⢠Power and Influence in Negotiation: This unit will examine the role of power and influence in negotiation, including how to identify and respond to different forms of power. ⢠Ethical Considerations in Negotiation: This unit will cover the ethical considerations that must be taken into account during a negotiation, including issues related to honesty, fairness, and transparency. ⢠Cultural Differences in Negotiation: This unit will explore the impact of cultural differences on negotiation and dispute resolution, including strategies for cross-cultural negotiation. ⢠Negotiation in Practice: This unit will provide practical experience in negotiation through simulations, role-plays, and case studies.
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