Certificate in Assertiveness Strategies for Professionals
-- ViewingNowThe Certificate in Assertiveness Strategies for Professionals is a concise course designed to empower learners with the skills necessary to communicate confidently and effectively in the workplace. This certification focuses on enhancing interpersonal relationships, improving negotiation skills, and managing conflicts, thus bridging the gap between professional and personal growth.
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⢠Understanding Assertiveness: Defining Assertiveness and its Importance
⢠Recognizing Assertiveness Styles: Exploring Passive, Aggressive, and Assertive Behaviors
⢠Developing Assertive Communication Skills: Expressing Yourself Effectively
⢠Handling Conflict Assertively: Building Healthy Relationships at Work
⢠Assertiveness Techniques: Using "I" Statements, Broken Records, and Escalation
⢠Assertiveness in Negotiations: Achieving Win-Win Outcomes
⢠Overcoming Obstacles to Assertiveness: Managing Anxiety and Low Self-Esteem
⢠Maintaining Professional Boundaries: Balancing Assertiveness and Empathy
⢠Assertiveness and Leadership: Influencing and Inspiring Others
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