Professional Certificate in Negotiation and Mediation: Career Growth
-- ViewingNowThe Professional Certificate in Negotiation and Mediation: Career Growth is a vital course designed to enhance your conflict resolution skills. This program addresses the increasing industry demand for professionals who can effectively negotiate and mediate disputes in the workplace, fostering a positive and productive environment.
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⢠Understanding Negotiation and Mediation: This unit will cover the basics of negotiation and mediation, including the differences between the two and when to use each approach.
⢠Preparing for Negotiations: This unit will teach learners how to research, gather information, and plan for successful negotiations.
⢠Communication Skills for Negotiations: This unit will focus on active listening, body language, and other communication skills necessary for effective negotiation.
⢠Negotiation Strategies and Techniques: This unit will explore various negotiation strategies, such as BATNA (Best Alternative To a Negotiated Agreement) and ZOPA (Zone of Possible Agreement), and techniques for successful negotiation.
⢠Mediation Process and Techniques: This unit will cover the mediation process from start to finish, including how to establish ground rules, ask effective questions, and help parties reach a mutually beneficial agreement.
⢠Ethics and Professionalism in Negotiation and Mediation: This unit will address ethical considerations, confidentiality, and professionalism in negotiation and mediation.
⢠Difficult Negotiations and Conflict Resolution: This unit will provide learners with the skills to handle difficult negotiations and resolve conflicts that may arise during the negotiation or mediation process.
⢠Negotiation and Mediation in Practice: This unit will provide learners with opportunities to apply their knowledge and skills in real-world scenarios.
⢠Career Growth in Negotiation and Mediation: This unit will discuss career paths and opportunities in negotiation and mediation, including how to market oneself as a skilled negotiator or mediator.
Note: This list of units is just an example and can be modified according to specific course objectives and requirements.
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