Advanced Certificate in CRM Platform Utilization

Name: Advanced Certificate in CRM Platform Utilization
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The Advanced Certificate in CRM Platform Utilization is a comprehensive course designed to empower learners with the essential skills required to excel in Customer Relationship Management. This certificate program focuses on providing in-depth knowledge of CRM platforms, their implementation, and efficient utilization to drive business growth.

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AboutThisCourse

In today's digital age, CRM platforms are integral to businesses, and the demand for skilled professionals in this field is consistently high. This course equips learners with the necessary skills to meet this industry demand, providing a competitive edge in the job market. Through this course, learners will gain expertise in CRM strategy, data analysis, customer segmentation, campaign management, and sales force automation. They will also learn to leverage CRM platforms to improve customer engagement, increase sales, and enhance customer service. By the end of this course, learners will have the skills and knowledge required to advance their careers in CRM and drive business success.

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CourseDetails

• CRM Platform Overview
• CRM Data Management
• Salesforce CRM Utilization
• Microsoft Dynamics CRM Customization
• Zoho CRM Advanced Features
• CRM Workflow Automation
• CRM Integration with Third-Party Applications
• CRM Analytics and Reporting
• Security and Compliance in CRM Utilization

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EntryRequirements

BasicUnderstandingSubject
ProficiencyEnglish
ComputerInternetAccess
BasicComputerSkills
DedicationCompleteCourse

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FastTrack GBP £140

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AcceleratedLearningPath

ThreeFourHoursPerWeek
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StandardMode GBP £90

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FlexibleLearningPace

TwoThreeHoursPerWeek
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DigitalCertificate
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ADVANCED CERTIFICATE IN CRM PLATFORM UTILIZATION

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London College of Foreign Trade (LCFT)

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05 May 2025

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