Executive Development Programme in Flight Crew Communication Skills Development

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The Executive Development Programme in Flight Crew Communication Skills Development is a certificate course designed to enhance the communication skills of aviation professionals. This program emphasizes the importance of effective communication in ensuring safety, efficiency, and professionalism in the cockpit.

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AboutThisCourse

With the growing demand for skilled and competent flight crew members, this course provides learners with essential skills to advance their careers in the aviation industry. Through this program, learners will develop their listening, speaking, and writing skills, as well as their ability to manage conflict and make effective decisions under pressure. By gaining a deep understanding of the communication challenges faced by flight crews, learners will be better equipped to handle complex situations and improve overall team performance. This course is an excellent opportunity for aviation professionals to enhance their communication skills, increase their value to employers, and advance their careers in the competitive aviation industry.

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CourseDetails

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CRFoodary Communication: This unit will focus on effective communication skills required during meal services and emergencies.
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Cabin Crew Coordination: This unit will cover the importance of coordination and communication between flight crew members.
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Crisis Management: This unit will teach communication skills necessary for managing crises and emergencies on board.
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Passenger Communication: This unit will focus on effective communication with passengers, including handling customer complaints and providing excellent customer service.
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Safety Equipment Communication: This unit will cover communication skills required for explaining safety equipment and procedures to passengers.
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Multicultural Communication: This unit will focus on effective communication with passengers and crew members from different cultural backgrounds.
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Non-verbal Communication: This unit will cover the importance of non-verbal communication and body language in flight crew communication.
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Conflict Resolution: This unit will teach communication skills necessary for resolving conflicts between crew members and with passengers.
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Leadership Communication: This unit will focus on effective communication skills required for leadership positions within flight crew teams.

CareerPath

EntryRequirements

  • BasicUnderstandingSubject
  • ProficiencyEnglish
  • ComputerInternetAccess
  • BasicComputerSkills
  • DedicationCompleteCourse

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  • NotAccreditedRecognized
  • NotRegulatedAuthorized
  • ComplementaryFormalQualifications

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CourseFee

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FastTrack GBP £140
CompleteInOneMonth
AcceleratedLearningPath
  • ThreeFourHoursPerWeek
  • EarlyCertificateDelivery
  • OpenEnrollmentStartAnytime
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StandardMode GBP £90
CompleteInTwoMonths
FlexibleLearningPace
  • TwoThreeHoursPerWeek
  • RegularCertificateDelivery
  • OpenEnrollmentStartAnytime
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  • FullCourseAccess
  • DigitalCertificate
  • CourseMaterials
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EXECUTIVE DEVELOPMENT PROGRAMME IN FLIGHT CREW COMMUNICATION SKILLS DEVELOPMENT
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London College of Foreign Trade (LCFT)
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05 May 2025
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