Executive Development Programme in Customer Advocacy and Brand Engagement

Name: Executive Development Programme in Customer Advocacy and Brand Engagement
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The Executive Development Programme in Customer Advocacy and Brand Engagement is a certificate course designed to empower professionals with essential skills for career advancement. In today's highly competitive business landscape, customer advocacy and brand engagement are critical success factors that can help organizations build customer loyalty, increase brand awareness, and drive revenue growth.

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AboutThisCourse

This programme is designed to equip learners with the latest industry best practices, tools, and techniques for developing and implementing effective customer advocacy and brand engagement strategies. Through this course, learners will gain a deep understanding of customer experience management, digital marketing, social media engagement, and data-driven decision making. By completing this programme, learners will be able to demonstrate their expertise in customer advocacy and brand engagement, and their ability to drive business results through effective communication, collaboration, and innovation. With the growing demand for professionals who can lead and manage customer advocacy and brand engagement initiatives, this programme is an excellent investment in your career development and long-term success.

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CourseDetails

• Understanding Customer Advocacy: Building Brand Evangelists
• Crafting a Customer-Centric Culture in Business
• Multi-Channel Engagement Strategies: Connecting with Customers
• Harnessing Data Analytics for Customer Insights and Experiences
• Brand Storytelling and Content Marketing
• Social Media and Influencer Engagement: Leveraging Digital Platforms
• Customer Experience (CX) Design and Implementation
• Measuring Success: Metrics and KPIs for Customer Advocacy
• Building and Leading High-Performing Customer Advocacy Teams
• Ethical Considerations in Customer Advocacy and Brand Engagement

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EntryRequirements

BasicUnderstandingSubject
ProficiencyEnglish
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BasicComputerSkills
DedicationCompleteCourse

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FastTrack GBP £140

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AcceleratedLearningPath

ThreeFourHoursPerWeek
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StandardMode GBP £90

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FlexibleLearningPace

TwoThreeHoursPerWeek
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EXECUTIVE DEVELOPMENT PROGRAMME IN CUSTOMER ADVOCACY AND BRAND ENGAGEMENT

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London College of Foreign Trade (LCFT)

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05 May 2025

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