Global Certificate in Online Gaming Customer Service

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The Global Certificate in Online Gaming Customer Service course is a professional training program designed to equip learners with essential skills for success in the gaming industry. This course emphasizes the importance of excellent customer service in the online gaming world, an area that is increasingly critical for career advancement.

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AboutThisCourse

With the rapid growth of the online gaming industry, there is a high demand for professionals who can provide exceptional customer service to players. This course is designed to meet that demand, teaching learners how to handle customer inquiries and complaints effectively, build customer loyalty, and contribute to a positive online gaming community. By completing this course, learners will gain a comprehensive understanding of the latest customer service strategies, tools, and techniques used in the online gaming industry. They will also develop strong communication, problem-solving, and conflict resolution skills, making them highly valuable to potential employers. Overall, this course is an excellent opportunity for anyone looking to advance their career in the online gaming industry.

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CourseDetails

• Understanding Online Gaming Customer Service Fundamentals <br> • Effective Communication in Online Gaming Customer Service <br> • Conflict Resolution and De-escalation Techniques for Online Gaming <br> • Managing Player Expectations and Satisfaction in Online Gaming <br> • Familiarization with Online Gaming Platforms and Technologies <br> • Data Privacy and Security in Online Gaming Customer Service <br> • Understanding and Analyzing Player Behavior <br> • Crisis Management in Online Gaming Customer Service <br> • Trends and Innovations in Online Gaming Customer Service <br> • Developing and Improving Online Gaming Customer Service Strategies <br>

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EntryRequirements

  • BasicUnderstandingSubject
  • ProficiencyEnglish
  • ComputerInternetAccess
  • BasicComputerSkills
  • DedicationCompleteCourse

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  • NotAccreditedRecognized
  • NotRegulatedAuthorized
  • ComplementaryFormalQualifications

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CourseFee

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FastTrack GBP £140
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AcceleratedLearningPath
  • ThreeFourHoursPerWeek
  • EarlyCertificateDelivery
  • OpenEnrollmentStartAnytime
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StandardMode GBP £90
CompleteInTwoMonths
FlexibleLearningPace
  • TwoThreeHoursPerWeek
  • RegularCertificateDelivery
  • OpenEnrollmentStartAnytime
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  • FullCourseAccess
  • DigitalCertificate
  • CourseMaterials
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GLOBAL CERTIFICATE IN ONLINE GAMING CUSTOMER SERVICE
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London College of Foreign Trade (LCFT)
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05 May 2025
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