Executive Development Programme in Service Industry Operations Excellence

Name: Executive Development Programme in Service Industry Operations Excellence
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The Executive Development Programme in Service Industry Operations Excellence is a certificate course designed to empower professionals with the necessary skills to excel in the service industry. This program emphasizes the importance of operational excellence, a critical factor in achieving business success.

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AboutThisCourse

With the service industry rapidly expanding, there is a growing demand for professionals who can drive operational efficiency and improve customer experience. This course equips learners with essential skills to meet this demand, including process optimization, leadership, and strategic thinking. By the end of this program, learners will have gained a comprehensive understanding of service industry operations and be able to apply best practices to their work. They will be equipped with the skills necessary to lead teams, implement effective strategies, and drive operational excellence, thereby enhancing their career prospects in the service industry.

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CourseDetails

• Service Industry Operations
• Operational Excellence in Service Industry
• Service Quality Management
• Customer Experience Management
• Lean Six Sigma for Service Operations
• Service Blueprinting and Process Optimization
• Service Strategy and Innovation
• Performance Metrics in Service Operations
• Change Management and Leadership in Service Industry

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EntryRequirements

BasicUnderstandingSubject
ProficiencyEnglish
ComputerInternetAccess
BasicComputerSkills
DedicationCompleteCourse

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ComplementaryFormalQualifications

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FastTrack GBP £140

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AcceleratedLearningPath

ThreeFourHoursPerWeek
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StandardMode GBP £90

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FlexibleLearningPace

TwoThreeHoursPerWeek
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EXECUTIVE DEVELOPMENT PROGRAMME IN SERVICE INDUSTRY OPERATIONS EXCELLENCE

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London College of Foreign Trade (LCFT)

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05 May 2025

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