Global Certificate in Service Team Mentoring Techniques

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The Global Certificate in Service Team Mentoring Techniques is a comprehensive course designed to empower learners with the essential skills to mentor and lead service teams effectively. This course highlights the importance of mentoring in fostering a positive work environment, improving team performance, and promoting career development.

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AboutThisCourse

In today's fast-paced and dynamic business world, the demand for skilled service team mentors is higher than ever. This course equips learners with the latest mentoring techniques, communication strategies, and problem-solving skills necessary for career advancement. By the end of this course, learners will have gained a deep understanding of the mentoring process, including how to establish trust, provide constructive feedback, and create a positive learning culture. They will also have developed the confidence and competence to lead and mentor service teams to success, making them an invaluable asset to any organization.

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CourseDetails

โ€ข Mentoring Fundamentals: Understanding the role of a mentor, mentoring models, and the mentoring process
โ€ข Communication Skills: Effective communication techniques for service team mentoring
โ€ข Building Trust and Relationships: Strategies for building trust and fostering positive relationships with mentees
โ€ข Coaching and Feedback: Techniques for coaching service team members and providing constructive feedback
โ€ข Diversity and Inclusion: Promoting diversity and inclusion in service team mentoring
โ€ข Conflict Resolution: Strategies for resolving conflicts within service teams
โ€ข Goal Setting: Setting and achieving goals with service team mentees
โ€ข Professional Development: Supporting the professional development of service team members
โ€ข Mentoring Program Design: Designing and implementing effective service team mentoring programs

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EntryRequirements

  • BasicUnderstandingSubject
  • ProficiencyEnglish
  • ComputerInternetAccess
  • BasicComputerSkills
  • DedicationCompleteCourse

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FastTrack GBP £140
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AcceleratedLearningPath
  • ThreeFourHoursPerWeek
  • EarlyCertificateDelivery
  • OpenEnrollmentStartAnytime
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StandardMode GBP £90
CompleteInTwoMonths
FlexibleLearningPace
  • TwoThreeHoursPerWeek
  • RegularCertificateDelivery
  • OpenEnrollmentStartAnytime
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  • FullCourseAccess
  • DigitalCertificate
  • CourseMaterials
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GLOBAL CERTIFICATE IN SERVICE TEAM MENTORING TECHNIQUES
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London College of Foreign Trade (LCFT)
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05 May 2025
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