Executive Development Programme in Service Employee Engagement

Name: Executive Development Programme in Service Employee Engagement
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The Executive Development Programme in Service Employee Engagement is a certificate course designed to emphasize the importance of employee engagement in delivering exceptional customer service. With the current industry landscape demanding exceptional customer experiences, this course is increasingly relevant.

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AboutThisCourse

It equips learners with essential skills to motivate, inspire, and retain employees, leading to improved service delivery and overall business success. The programme covers crucial topics such as leadership, communication, and employee motivation strategies. By completing this course, learners will be able to create engaging work environments, leading to increased employee satisfaction, productivity, and loyalty. As a result, this course is an excellent opportunity for professionals seeking career advancement in service-oriented industries, human resources, or leadership roles.

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CourseDetails

• Understanding Employee Engagement
• Importance of Service Employee Engagement
• Strategies for Boosting Employee Engagement
• The Role of Leadership in Service Employee Engagement
• Improving Communication in Service Employee Engagement
• Measuring and Evaluating Service Employee Engagement
• Building a Strong Service Employee Engagement Culture
• Employee Engagement and Customer Satisfaction
• Overcoming Challenges in Service Employee Engagement
• Best Practices in Service Employee Engagement

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EntryRequirements

BasicUnderstandingSubject
ProficiencyEnglish
ComputerInternetAccess
BasicComputerSkills
DedicationCompleteCourse

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NotAccreditedRecognized
NotRegulatedAuthorized
ComplementaryFormalQualifications

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FastTrack GBP £140

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AcceleratedLearningPath

ThreeFourHoursPerWeek
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StandardMode GBP £90

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FlexibleLearningPace

TwoThreeHoursPerWeek
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EXECUTIVE DEVELOPMENT PROGRAMME IN SERVICE EMPLOYEE ENGAGEMENT

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London College of Foreign Trade (LCFT)

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05 May 2025

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