Professional Certificate in Service Design for Innovation Excellence

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The Professional Certificate in Service Design for Innovation Excellence is a comprehensive course that equips learners with essential skills to drive innovation in service-based industries. This program emphasizes the importance of a human-centered approach to design, empowering professionals to create meaningful and impactful services.

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AboutThisCourse

In an era where customer experience is paramount, there is increasing industry demand for service design professionals who can facilitate seamless and delightful experiences. This course offers a robust curriculum that covers all aspects of service design, from research and ideation to prototyping and implementation. By completing this course, learners will gain a deep understanding of service design principles and how to apply them in real-world scenarios. They will develop a strong portfolio of work, showcasing their ability to lead service design projects and drive innovation excellence. This course is an excellent opportunity for career advancement and a testament to a professional's commitment to continuous learning and growth in the field of service design.

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CourseDetails

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Unit 1: Introduction to Service Design
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Unit 2: User-Centered Design Thinking
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Unit 3: Service Design Thinking Methodologies
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Unit 4: Customer Journey Mapping
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Unit 5: Prototyping and Co-creation in Service Design
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Unit 6: Service Blueprinting and Systems Thinking
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Unit 7: Designing for Service Innovation and Excellence
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Unit 8: Implementing and Managing Service Design
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Unit 9: Measuring and Evaluating Service Design Success
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Unit 10: Continuous Improvement and Future Trends in Service Design

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EntryRequirements

  • BasicUnderstandingSubject
  • ProficiencyEnglish
  • ComputerInternetAccess
  • BasicComputerSkills
  • DedicationCompleteCourse

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  • NotAccreditedRecognized
  • NotRegulatedAuthorized
  • ComplementaryFormalQualifications

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CourseFee

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FastTrack GBP £140
CompleteInOneMonth
AcceleratedLearningPath
  • ThreeFourHoursPerWeek
  • EarlyCertificateDelivery
  • OpenEnrollmentStartAnytime
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StandardMode GBP £90
CompleteInTwoMonths
FlexibleLearningPace
  • TwoThreeHoursPerWeek
  • RegularCertificateDelivery
  • OpenEnrollmentStartAnytime
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  • FullCourseAccess
  • DigitalCertificate
  • CourseMaterials
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PROFESSIONAL CERTIFICATE IN SERVICE DESIGN FOR INNOVATION EXCELLENCE
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London College of Foreign Trade (LCFT)
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05 May 2025
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