Global Certificate in Service Sector Service Performance Management

Name: Global Certificate in Service Sector Service Performance Management
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The Global Certificate in Service Sector Service Performance Management is a comprehensive course, designed to empower service sector professionals with essential skills for career advancement. This certificate focuses on enhancing service delivery and overall performance, making it increasingly relevant in today's service-oriented economy.

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AboutThisCourse

The course content includes critical aspects such as customer relationship management, performance measurement, and service quality improvement techniques. The demand for skilled professionals in service performance management is high, with numerous opportunities across various sectors, including hospitality, healthcare, finance, and retail. By equipping learners with the necessary skills to drive service excellence, this course significantly enhances their career prospects. Upon completion, learners will be able to implement effective service strategies, measure performance, and manage customer relationships. This certificate not only validates their expertise but also provides a competitive edge in the job market, ensuring they are well-prepared to excel in their service sector careers.

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CourseDetails

• Service Strategy
• Service Design
• Service Transition
• Service Operation
• Continual Service Improvement
• Customer Relationship Management
• Service Level Management
• Capacity Management
• Incident Management
• Problem Management

CareerPath

EntryRequirements

BasicUnderstandingSubject
ProficiencyEnglish
ComputerInternetAccess
BasicComputerSkills
DedicationCompleteCourse

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NotAccreditedRecognized
NotRegulatedAuthorized
ComplementaryFormalQualifications

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FastTrack GBP £140

CompleteInOneMonth

AcceleratedLearningPath

ThreeFourHoursPerWeek
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StandardMode GBP £90

CompleteInTwoMonths

FlexibleLearningPace

TwoThreeHoursPerWeek
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FullCourseAccess
DigitalCertificate
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GLOBAL CERTIFICATE IN SERVICE SECTOR SERVICE PERFORMANCE MANAGEMENT

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London College of Foreign Trade (LCFT)

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05 May 2025

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