Professional Certificate in Service Sector Strategy Mastery
-- ViewingNowThe Professional Certificate in Service Sector Strategy Mastery is a comprehensive course designed to empower learners with the essential skills to excel in the service industry. This program highlights the importance of strategic decision-making, customer experience management, and service innovation in driving business growth.
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โข Unit 1: Introduction to Service Sector Strategy
โข Unit 2: Service Blueprinting and Process Design
โข Unit 3: Customer Experience Management
โข Unit 4: Service Quality and Metrics
โข Unit 5: Service Innovation and Differentiation
โข Unit 6: Service Operations Management
โข Unit 7: Service Human Resources Management
โข Unit 8: Service Marketing and Sales Strategy
โข Unit 9: Service Technology and Digital Transformation
โข Unit 10: Service Leadership and Change Management
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- BasicUnderstandingSubject
- ProficiencyEnglish
- ComputerInternetAccess
- BasicComputerSkills
- DedicationCompleteCourse
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- NotAccreditedRecognized
- NotRegulatedAuthorized
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- ThreeFourHoursPerWeek
- EarlyCertificateDelivery
- OpenEnrollmentStartAnytime
- TwoThreeHoursPerWeek
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