Global Certificate in Service Innovation Development

Name: Global Certificate in Service Innovation Development
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The Global Certificate in Service Innovation Development is a comprehensive course designed to meet the growing industry demand for service innovation. This certificate course emphasizes the importance of service innovation in today's business landscape and equips learners with essential skills to drive growth and success for their organizations.

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AboutThisCourse

By completing this course, learners will gain a deep understanding of service innovation principles, methodologies, and best practices. They will develop the ability to identify new service opportunities, design innovative services, and implement service innovation strategies that deliver tangible business results. In addition, this course provides learners with hands-on experience in using service innovation tools and techniques, such as service blueprinting, customer journey mapping, and service prototyping. This practical experience, combined with the course's theoretical knowledge, will prepare learners for career advancement in a variety of industries, including hospitality, healthcare, finance, and technology. Overall, the Global Certificate in Service Innovation Development is a valuable investment for professionals seeking to enhance their service innovation skills, advance their careers, and make a positive impact on their organizations.

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CourseDetails

• Service Design Thinking: Understanding the user-centered approach to service innovation
• Service Blueprinting: Visualizing service processes and identifying opportunities for innovation
• Customer Experience Management: Maximizing customer satisfaction and loyalty
• Service Prototyping: Creating and testing service concepts
• Service Innovation Metrics: Measuring and tracking service innovation success
• Digital Transformation and Service Innovation: Leveraging technology to enhance service offerings
• Collaborative Service Innovation: Working with stakeholders to co-create value
• Service Innovation Culture: Fostering a culture of innovation within an organization
• Scaling Service Innovation: Expanding successful service concepts to new markets and contexts

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EntryRequirements

BasicUnderstandingSubject
ProficiencyEnglish
ComputerInternetAccess
BasicComputerSkills
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FastTrack GBP £140

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AcceleratedLearningPath

ThreeFourHoursPerWeek
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StandardMode GBP £90

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FlexibleLearningPace

TwoThreeHoursPerWeek
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GLOBAL CERTIFICATE IN SERVICE INNOVATION DEVELOPMENT

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London College of Foreign Trade (LCFT)

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05 May 2025

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