Certificate in Service Design Essentials: High-Performance

Name: Certificate in Service Design Essentials: High-Performance
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The Certificate in Service Design Essentials: High-Performance course is a comprehensive program designed to meet the growing industry demand for service design professionals. This course emphasizes the importance of creating exceptional customer experiences, which are crucial for business success in today's competitive landscape.

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AboutThisCourse

Through this course, learners will acquire essential skills in service design, such as user research, prototyping, and service blueprinting, enabling them to design and improve services that meet customer needs and expectations. By gaining a deep understanding of service design principles and practices, learners will be able to drive innovation, increase customer satisfaction, and improve business performance. With this certification, learners will be well-equipped to advance their careers in various industries, including finance, healthcare, technology, and hospitality. By demonstrating their expertise in service design, they will be able to lead cross-functional teams, manage service design projects, and contribute to organizational success.

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CourseDetails

• User Research: Understanding the Needs of Customers
• Service Blueprinting: Mapping the Customer Journey
• Prototyping and Testing in Service Design
• Co-creation: Collaborating with Customers and Stakeholders
• Design Thinking: A Human-centered Approach to Service Design
• Service Design Tools and Techniques
• Measuring Success in Service Design: Metrics and Evaluation
• Organizational Culture and Change Management in Service Design
• Implementing Service Design: Strategies and Best Practices

CareerPath

The **Certificate in Service Design Essentials: High-Performance** course is designed to equip learners with the necessary skills for a successful career in the ever-evolving design industry. With a focus on service design, this program covers essential concepts, tools, and techniques used by professionals in various roles such as Service Designer, UX Designer, UI Designer, and Product Designer. Let's dive into the UK job market trends, salary ranges, and skill demand for these roles using a 3D pie chart. Service Designer: 45% of the market demand | £35,000 - £55,000 average salary range
UX Designer: 30% of the market demand | £28,000 - £48,000 average salary range
UI Designer: 15% of the market demand | £25,000 - £45,000 average salary range
Product Designer: 10% of the market demand | £30,000 - £50,000 average salary range The 3D pie chart provides a clear visual representation of the demand and salary ranges for each role in the UK, helping you make informed decisions about your career path in service design.

EntryRequirements

BasicUnderstandingSubject
ProficiencyEnglish
ComputerInternetAccess
BasicComputerSkills
DedicationCompleteCourse

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FastTrack GBP £140

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AcceleratedLearningPath

ThreeFourHoursPerWeek
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StandardMode GBP £90

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FlexibleLearningPace

TwoThreeHoursPerWeek
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CERTIFICATE IN SERVICE DESIGN ESSENTIALS: HIGH-PERFORMANCE

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London College of Foreign Trade (LCFT)

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05 May 2025

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