Masterclass Certificate in Service Design Thinking Leadership: Mastery

Name: Masterclass Certificate in Service Design Thinking Leadership: Mastery
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The Masterclass Certificate in Service Design Thinking Leadership: Mastery is a comprehensive course that equips learners with the essential skills needed to excel in service design thinking leadership. This course emphasizes the importance of a human-centered approach to innovation and problem-solving in today's complex and dynamic business environment.

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AboutThisCourse

With a strong focus on real-world application, learners will develop the ability to identify customer needs, map journeys, prototype solutions, and lead cross-functional teams. The course content is designed to meet the growing industry demand for service design thinking leaders who can drive innovation and improve customer experiences. By completing this course, learners will gain a competitive edge in their careers, with the ability to lead service design thinking projects, improve customer experiences, and drive business growth. The course provides a valuable credential that can help learners advance to leadership positions and increase their earning potential in a variety of industries, including technology, finance, healthcare, and more.

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CourseDetails

• Service Design Thinking Fundamentals
• Human-Centered Design in Service Delivery
• Design Thinking Methodologies and Tools
• Service Blueprinting and Journey Mapping
• Prototyping and Iterative Development in Service Design
• Leading Service Design Thinking Projects
• Change Management and Service Design Implementation
• Measuring Success in Service Design Thinking
• Building a Culture of Service Design Thinking

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EntryRequirements

BasicUnderstandingSubject
ProficiencyEnglish
ComputerInternetAccess
BasicComputerSkills
DedicationCompleteCourse

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FastTrack GBP £140

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AcceleratedLearningPath

ThreeFourHoursPerWeek
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StandardMode GBP £90

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FlexibleLearningPace

TwoThreeHoursPerWeek
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DigitalCertificate
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MASTERCLASS CERTIFICATE IN SERVICE DESIGN THINKING LEADERSHIP: MASTERY

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London College of Foreign Trade (LCFT)

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05 May 2025

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