Professional Certificate in Conflict Resolution Resolution: Actionable Knowledge
-- ViewingNowThe Professional Certificate in Conflict Resolution: Actionable Knowledge course is a comprehensive program designed to equip learners with essential skills for resolving conflicts in the workplace and beyond. This certificate course emphasizes the importance of effective communication, negotiation, and mediation in managing disagreements and preventing them from escalating into full-blown disputes.
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โข Understanding Conflict Resolution: Fundamentals & Frameworks
โข Conflict Analysis: Identifying Interests, Issues & Positions
โข Communication & Negotiation Skills for Conflict Resolution
โข Mediation Techniques: Facilitating Constructive Dialogue
โข Conflict Resolution in the Workplace: Policies & Procedures
โข Managing Emotions in Conflict Situations
โข Cross-Cultural Conflict Resolution: Strategies & Tactics
โข Conflict Resolution Strategies: Prevention, Escalation & De-escalation
โข Conflict Resolution Ethics: Professionalism & Accountability
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- BasicUnderstandingSubject
- ProficiencyEnglish
- ComputerInternetAccess
- BasicComputerSkills
- DedicationCompleteCourse
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- ThreeFourHoursPerWeek
- EarlyCertificateDelivery
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- TwoThreeHoursPerWeek
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