Certificate in Communication Skills for Conflict Resolution: High-Performance

Name: Certificate in Communication Skills for Conflict Resolution: High-Performance
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The Certificate in Communication Skills for Conflict Resolution: High-Performance course is a powerful program designed to equip learners with essential skills for career advancement. This course emphasizes the importance of effective communication in resolving conflicts, fostering collaboration, and building strong teams.

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AboutThisCourse

In today's fast-paced and diverse work environment, the ability to manage conflicts and communicate clearly is highly sought after by employers. This program provides learners with the tools to navigate complex situations, build positive relationships, and drive successful outcomes. By completing this course, learners will develop a deep understanding of conflict resolution strategies, active listening techniques, and powerful communication tools. These skills are not only critical for career success but also for building a positive and productive work environment. Join this course and take the first step towards becoming a more effective communicator and a confident conflict resolver, empowering you to make a real impact in your career and your organization.

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CourseDetails

• Understanding Conflict: Types and Causes
• Effective Communication for Conflict Resolution
• Listening and Negotiation Skills for Conflict Management
• Assertiveness and Empathy in Conflict Resolution
• Mediation Techniques for High-Performance Communication
• Conflict Resolution Strategies for the Workplace
• De-escalating Emotional Conflicts
• Building and Maintaining Positive Relationships
• Conflict Resolution in Diverse and Multicultural Settings

CareerPath

**Certificate in Communication Skills for Conflict Resolution: High-Performance** This certificate program focuses on developing your **communication skills for conflict resolution** to excel in high-performance environments. The 3D pie chart below illustrates the demand for specific skills in this field based on job market trends in the UK. Active Listening: 25% - Understanding and responding to others effectively is crucial in resolving conflicts. Emotional Intelligence: 20% - Recognizing and managing emotions is essential for successful conflict resolution. Negotiation: 18% - Negotiating compromises is a vital skill for finding a mutually beneficial solution. Mediation: 15% - Facilitating communication between parties to reach a consensus is an integral part of conflict resolution. Assertiveness: 12% - Expressing your thoughts and needs respectfully while maintaining a positive relationship. Problem-Solving: 10% - Identifying and addressing the root cause of conflicts to prevent future issues.

EntryRequirements

BasicUnderstandingSubject
ProficiencyEnglish
ComputerInternetAccess
BasicComputerSkills
DedicationCompleteCourse

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FastTrack GBP £140

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AcceleratedLearningPath

ThreeFourHoursPerWeek
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StandardMode GBP £90

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FlexibleLearningPace

TwoThreeHoursPerWeek
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CERTIFICATE IN COMMUNICATION SKILLS FOR CONFLICT RESOLUTION: HIGH-PERFORMANCE

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London College of Foreign Trade (LCFT)

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05 May 2025

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