Advanced Certificate in Workplace Mediation: Resolving Disputes

Name: Advanced Certificate in Workplace Mediation: Resolving Disputes
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The Advanced Certificate in Workplace Mediation: Resolving Disputes is a comprehensive course that empowers learners with essential skills to resolve conflicts in the workplace effectively. This certificate program focuses on teaching practical techniques to mediate disputes, communicate effectively, and promote a positive work environment.

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AboutThisCourse

In today's diverse and fast-paced workplaces, there is an increasing demand for professionals who can manage conflicts with sensitivity, impartiality, and expertise. This course provides learners with the necessary skills to mediate disputes, reduce workplace tensions, and improve overall productivity. By completing this course, learners will gain a competitive edge in their careers, demonstrating their ability to handle conflicts professionally and promote a positive work culture. This certificate course is an excellent opportunity for HR professionals, managers, team leaders, and anyone interested in developing their conflict resolution skills and advancing their careers.

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CourseDetails

• Advanced Mediation Techniques
• Understanding Workplace Disputes
• Legal Framework for Mediation
• Effective Communication in Mediation
• Conflict Resolution Strategies
• Preparing for Workplace Mediation
• Conducting Successful Mediation Sessions
• Ethical Considerations in Workplace Mediation
• Evaluating and Documenting Mediation Outcomes

CareerPath

The Advanced Certificate in Workplace Mediation prepares professionals to address the growing demand for dispute resolution in the UK. With a focus on essential skills like communication, negotiation, conflict resolution, emotional intelligence, and active listening, graduates can expect to excel in this rewarding field. This 3D pie chart highlights the relative demand for these critical skills, showcasing the importance of each competency in the workplace mediation landscape.

EntryRequirements

BasicUnderstandingSubject
ProficiencyEnglish
ComputerInternetAccess
BasicComputerSkills
DedicationCompleteCourse

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FastTrack GBP £140

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AcceleratedLearningPath

ThreeFourHoursPerWeek
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StandardMode GBP £90

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FlexibleLearningPace

TwoThreeHoursPerWeek
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ADVANCED CERTIFICATE IN WORKPLACE MEDIATION: RESOLVING DISPUTES

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London College of Foreign Trade (LCFT)

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05 May 2025

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