Certificate in Mediation Techniques for HR Professionals
-- ViewingNowThe Certificate in Mediation Techniques for HR Professionals is a comprehensive course designed to equip HR professionals with the necessary skills to manage conflicts effectively. This program emphasizes the importance of mediation in the workplace, an in-demand skill as organizations strive to maintain a positive work environment and minimize legal risks.
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โข Introduction to Mediation Techniques
โข Understanding Conflict Resolution in HR
โข The Role of Mediation in HR Dispute Resolution
โข Key Principles of Mediation in HR
โข Effective Communication Skills in Mediation
โข Preparing for a Successful Mediation
โข The Mediation Process: Steps and Techniques
โข Negotiating and Problem-Solving in Mediation
โข Ethics and Professionalism in HR Mediation
โข Evaluating the Success of HR Mediation
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