Masterclass Certificate in Mediation Skills: Building Trust

Name: Masterclass Certificate in Mediation Skills: Building Trust
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The Masterclass Certificate in Mediation Skills: Building Trust is a comprehensive course designed to empower learners with essential mediation skills in today's conflict-prone world. This course highlights the importance of building trust, fostering effective communication, and promoting constructive problem-solving in various settings.

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AboutThisCourse

With the increasing demand for professionals who can facilitate positive dialogue and resolution, this course is ideal for managers, team leaders, HR professionals, legal practitioners, and other professionals seeking to enhance their conflict resolution skills. By the end of this course, learners will be equipped with the necessary tools to handle difficult conversations, prevent escalations, and create a harmonious environment in the workplace and beyond. The skills acquired in this course will not only contribute to career advancement but also foster personal growth and improved interpersonal relationships.

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CourseDetails

• Understanding Mediation and Its Importance
• The Role of a Mediator in Building Trust
• Active Listening and Communication Skills for Effective Mediation
• Conflict Resolution Techniques and Strategies
• Ethical Considerations in Mediation
• Building Rapport and Establishing a Trusting Relationship
• Identifying and Addressing Power Imbalances
• Creating a Safe and Supportive Mediation Environment
• Negotiation Skills for Successful Mediation Outcomes

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EntryRequirements

BasicUnderstandingSubject
ProficiencyEnglish
ComputerInternetAccess
BasicComputerSkills
DedicationCompleteCourse

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FastTrack GBP £140

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AcceleratedLearningPath

ThreeFourHoursPerWeek
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StandardMode GBP £90

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FlexibleLearningPace

TwoThreeHoursPerWeek
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MASTERCLASS CERTIFICATE IN MEDIATION SKILLS: BUILDING TRUST

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London College of Foreign Trade (LCFT)

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05 May 2025

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