Certificate in Connected Systems for CX Automation for CX

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The Certificate in Connected Systems for CX Automation is a comprehensive course designed to empower learners with the essential skills needed to thrive in the rapidly evolving CX industry. This program focuses on the integration of connected systems to automate Customer Experience, a critical aspect of modern business strategy.

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AboutThisCourse

With the increasing demand for automation in CX, this course is not only timely but also essential for career advancement. It provides learners with a deep understanding of connected systems, their design, implementation, and management. The course covers key topics such as IoT, AI, machine learning, and data analytics, equipping learners with a broad skill set to tackle complex CX automation projects. Upon completion, learners will be able to design and implement connected systems, automate CX workflows, analyze data for insights, and make informed decisions to improve business performance. This certificate course is a stepping stone towards a rewarding career in CX automation, offering numerous opportunities in various industries.

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CourseDetails

• Connected Systems Fundamentals: Understanding of connected systems, their architecture, and components.
• Data Integration: Strategies and techniques for integrating data from various sources in a connected system.
• API Design and Development: Best practices for designing and developing APIs for connected systems.
• IoT (Internet of Things): Overview of IoT, its applications, and how it integrates with connected systems.
• Cloud Computing: Understanding of cloud computing, its benefits, and how it enables connected systems.
• Security for Connected Systems: Strategies for securing connected systems and data.
• CX Automation: Overview of CX automation, its benefits, and how connected systems enable it.
• Analytics for Connected Systems: Techniques for collecting, analyzing, and using data from connected systems to improve CX.
• Testing and Validation: Best practices for testing and validating connected systems.

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EntryRequirements

  • BasicUnderstandingSubject
  • ProficiencyEnglish
  • ComputerInternetAccess
  • BasicComputerSkills
  • DedicationCompleteCourse

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CourseFee

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FastTrack GBP £140
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AcceleratedLearningPath
  • ThreeFourHoursPerWeek
  • EarlyCertificateDelivery
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StandardMode GBP £90
CompleteInTwoMonths
FlexibleLearningPace
  • TwoThreeHoursPerWeek
  • RegularCertificateDelivery
  • OpenEnrollmentStartAnytime
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  • DigitalCertificate
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CERTIFICATE IN CONNECTED SYSTEMS FOR CX AUTOMATION FOR CX
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London College of Foreign Trade (LCFT)
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05 May 2025
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