Executive Development Programme in Service Leadership Strategies Development
-- ViewingNowThe Executive Development Programme in Service Leadership Strategies Development is a certificate course designed to empower professionals with the skills to drive service excellence and customer satisfaction. In today's experience-driven economy, there's an increasing demand for leaders who can design and implement effective service strategies.
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โข Service Leadership Foundations
โข Understanding Customer Experience (CX)
โข Developing Effective Service Strategies
โข Service Innovation and Design Thinking
โข Employee Engagement and Service Culture
โข Metrics and Analytics in Service Leadership
โข Leveraging Technology for Service Excellence
โข Change Management and Continuous Improvement
โข Crisis Management and Service Recovery
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- BasicUnderstandingSubject
- ProficiencyEnglish
- ComputerInternetAccess
- BasicComputerSkills
- DedicationCompleteCourse
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- NotAccreditedRecognized
- NotRegulatedAuthorized
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- ThreeFourHoursPerWeek
- EarlyCertificateDelivery
- OpenEnrollmentStartAnytime
- TwoThreeHoursPerWeek
- RegularCertificateDelivery
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