Professional Certificate in Automated Customer Journey Planning

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The Professional Certificate in Automated Customer Journey Planning is a comprehensive course designed to equip learners with the essential skills needed to thrive in today's data-driven marketing landscape. This course focuses on the importance of automated customer journey planning and how it can help businesses improve customer engagement, increase revenue, and reduce churn.

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AboutThisCourse

In this course, learners will gain hands-on experience with the latest tools and technologies used in automating customer journeys, such as marketing automation platforms, customer data platforms, and AI-powered analytics tools. They will also learn how to design and implement personalized customer experiences across multiple channels, including email, social media, web, and mobile. With the growing demand for marketing professionals with expertise in customer journey planning, this course provides learners with a competitive edge in the job market. Learners will develop essential skills needed for career advancement, such as data analysis, customer segmentation, journey mapping, and marketing automation. Enroll in this course today and take the first step towards a rewarding career in automated customer journey planning!

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CourseDetails

• Customer Journey Mapping
• Automated Customer Journey Planning Tools
• Data Analysis for Customer Journey Optimization
• Personalization in Automated Customer Journeys
• Multi-Channel Engagement Strategies
• Customer Behavior Analytics
• Implementing and Managing Automated Customer Journeys
• Measuring and Improving Customer Experience
• Ethics in Automated Customer Journey Planning

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EntryRequirements

  • BasicUnderstandingSubject
  • ProficiencyEnglish
  • ComputerInternetAccess
  • BasicComputerSkills
  • DedicationCompleteCourse

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  • NotAccreditedRecognized
  • NotRegulatedAuthorized
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CourseFee

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FastTrack GBP £140
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AcceleratedLearningPath
  • ThreeFourHoursPerWeek
  • EarlyCertificateDelivery
  • OpenEnrollmentStartAnytime
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StandardMode GBP £90
CompleteInTwoMonths
FlexibleLearningPace
  • TwoThreeHoursPerWeek
  • RegularCertificateDelivery
  • OpenEnrollmentStartAnytime
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  • DigitalCertificate
  • CourseMaterials
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PROFESSIONAL CERTIFICATE IN AUTOMATED CUSTOMER JOURNEY PLANNING
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London College of Foreign Trade (LCFT)
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05 May 2025
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