Executive Development Programme in Automated Customer Experience
-- ViewingNowThe Executive Development Programme in Automated Customer Experience is a certificate course designed to empower professionals with the necessary skills to thrive in the rapidly evolving world of customer experience (CX). This course highlights the importance of automation in enhancing CX, a critical aspect of modern business strategy.
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โข Automated Customer Experience Overview
โข Customer Relationship Management (CRM) Systems
โข AI & Machine Learning in Customer Experience
โข Chatbots and Virtual Assistants
โข Data Analytics for Customer Experience
โข Personalization in Automated Customer Experience
โข Omnichannel Customer Experience Strategy
โข Voice of the Customer (VoC) Programs
โข Implementing and Managing Automated Customer Experience
โข Future Trends in Automated Customer Experience
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- BasicUnderstandingSubject
- ProficiencyEnglish
- ComputerInternetAccess
- BasicComputerSkills
- DedicationCompleteCourse
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- NotAccreditedRecognized
- NotRegulatedAuthorized
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- ThreeFourHoursPerWeek
- EarlyCertificateDelivery
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- TwoThreeHoursPerWeek
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