Professional Certificate in Workplace Conflict Resolution: Strategies for Success

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The Professional Certificate in Workplace Conflict Resolution: Strategies for Success is a comprehensive course designed to empower learners with essential skills for resolving conflicts in the workplace effectively. This certificate course emphasizes the importance of conflict resolution in maintaining a positive and productive work environment, making it highly relevant in today's diverse and fast-paced business world.

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AboutThisCourse

As organizations increasingly recognize the value of conflict resolution in promoting employee engagement, collaboration, and productivity, there is a growing demand for professionals who possess these critical skills. This course equips learners with the necessary tools and techniques to manage conflicts proactively and professionally, thereby enhancing their career advancement opportunities. Throughout the course, learners will explore various conflict resolution strategies, communication techniques, and negotiation skills that can help them facilitate positive outcomes in challenging situations. By completing this course, learners will not only enhance their professional skillset but also demonstrate their commitment to fostering a positive and collaborative work environment.

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CourseDetails

• Understanding Workplace Conflict: An Introduction
• Identifying Sources of Conflict: Root Causes and Early Warning Signs
• Conflict Resolution Strategies: Collaborative vs. Competitive Approaches
• Effective Communication: Listening, Empathy, and Assertiveness
• Mediation Techniques: Facilitating Positive Outcomes
• Negotiation Skills: Reaching Mutually Beneficial Agreements
• Conflict Resolution and Organizational Culture: Building Healthy Workplaces
• Workplace Dynamics: Navigating Power and Influence
• Managing Emotions: Self-Awareness and Emotional Intelligence
• Conflict Prevention: Developing Proactive Strategies and Policies

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EntryRequirements

  • BasicUnderstandingSubject
  • ProficiencyEnglish
  • ComputerInternetAccess
  • BasicComputerSkills
  • DedicationCompleteCourse

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  • NotAccreditedRecognized
  • NotRegulatedAuthorized
  • ComplementaryFormalQualifications

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CourseFee

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FastTrack GBP £140
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AcceleratedLearningPath
  • ThreeFourHoursPerWeek
  • EarlyCertificateDelivery
  • OpenEnrollmentStartAnytime
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StandardMode GBP £90
CompleteInTwoMonths
FlexibleLearningPace
  • TwoThreeHoursPerWeek
  • RegularCertificateDelivery
  • OpenEnrollmentStartAnytime
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  • FullCourseAccess
  • DigitalCertificate
  • CourseMaterials
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PROFESSIONAL CERTIFICATE IN WORKPLACE CONFLICT RESOLUTION: STRATEGIES FOR SUCCESS
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London College of Foreign Trade (LCFT)
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05 May 2025
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