Executive Development Programme in Playful Customer Retention

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The Executive Development Programme in Playful Customer Retention is a certificate course designed to teach professionals the art of customer retention through playful and engaging techniques. This program is crucial in today's business landscape, where customer retention is a key driver of growth and profitability.

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AboutThisCourse

With the increasing demand for innovative customer engagement strategies, this course offers a unique approach to retain customers and build brand loyalty. It provides learners with essential skills in gamification, loyalty program design, and playful customer experience strategies. By the end of this course, learners will have a deep understanding of playful customer retention strategies and how to implement them in their organizations. They will be equipped with the skills to design and manage effective loyalty programs, and to create engaging customer experiences that drive long-term loyalty and growth. For professionals looking to advance their careers in customer experience, marketing, or product management, this course offers a valuable opportunity to gain practical skills and knowledge in playful customer retention.

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CourseDetails

โ€ข Understanding Playful Customer Retention: An Introduction
โ€ข The Role of Gamification in Customer Retention
โ€ข Psychology of Play: Engaging Customers with Fun and Games
โ€ข Playful Customer Retention Strategies: Best Practices
โ€ข Designing Playful Customer Experiences: Tools and Techniques
โ€ข Measuring the Effectiveness of Playful Customer Retention Programs
โ€ข Building a Culture of Playful Customer Retention: Organizational Challenges and Opportunities
โ€ข Case Studies: Successful Playful Customer Retention Programs
โ€ข Future Trends: The Evolving Landscape of Playful Customer Retention

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  • BasicUnderstandingSubject
  • ProficiencyEnglish
  • ComputerInternetAccess
  • BasicComputerSkills
  • DedicationCompleteCourse

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FastTrack GBP £140
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AcceleratedLearningPath
  • ThreeFourHoursPerWeek
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StandardMode GBP £90
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FlexibleLearningPace
  • TwoThreeHoursPerWeek
  • RegularCertificateDelivery
  • OpenEnrollmentStartAnytime
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  • DigitalCertificate
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EXECUTIVE DEVELOPMENT PROGRAMME IN PLAYFUL CUSTOMER RETENTION
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London College of Foreign Trade (LCFT)
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05 May 2025
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