Executive Development Programme in Empathy Skills for Leadership: Team Engagement

• Building Empathetic Leadership: The primary focus of this unit is to help learners understand the importance of empathy in leadership and how it can positively impact team engagement. Learners will explore the concept of emotional intelligence, its role in effective leadership, and techniques for building empathetic relationships with team members. • Active Listening Skills: This unit will cover the importance of active listening in fostering empathy and building trust. Learners will discover the difference between passive and active listening, common barriers to effective listening, and strategies for improving their listening skills. • Nonverbal Communication: Nonverbal communication plays a crucial role in empathy and understanding others. In this unit, learners will examine body language, facial expressions, and other nonverbal cues to help them better interpret the emotions and intentions of their team members. • Conflict Resolution and Empathy: Conflicts are inevitable in any team setting. This unit will teach learners how to approach conflicts with empathy, understand different perspectives, and facilitate constructive conversations that lead to resolution. • Empathy in Decision Making: This unit will explore the role of empathy in decision-making processes, emphasizing the value of considering the emotions and needs of team members when making choices that impact the team. • Building an Empathetic Team Culture: In this unit, learners will discover strategies for cultivating an empathetic team culture, where team members feel valued, heard, and understood. They will learn how to create a safe and supportive environment that fosters trust, collaboration, and engagement. • Emotional Support and Empathy: Providing emotional support and empathy to team members is essential for building strong relationships and maintaining a positive work environment. This unit will cover techniques for offering emotional support and creating a culture where team members feel comfortable expressing their emotions. • Empathy in Feedback and Coaching: Effective feedback and coaching are critical for team engagement and growth. This unit will teach learners how to provide constructive feedback and coach team members with empathy, ensuring that they feel supported and motivated to improve. • Measuring Empathy and Team Engagement: To ensure the success of an empathetic leadership approach, it's essential to measure its impact. This unit will cover various methods for assessing team engagement,