Global Certificate in Customer Relationship Management for Product Managers

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The Global Certificate in Customer Relationship Management (CRM) for Product Managers is a comprehensive course designed to enhance your skills in customer relationship management, a critical aspect of product success. This course highlights the importance of CRM in understanding customer needs, improving customer satisfaction, and driving business growth.

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In an era where customer experience is a key differentiator, this course is increasingly relevant. It equips learners with essential skills to manage customer relationships effectively, using cutting-edge CRM tools and strategies. The course covers topics such as CRM strategy, data analysis, customer segmentation, and CRM technology, providing a holistic understanding of CRM. By the end of this course, you will be able to design and implement effective CRM strategies, leveraging data-driven insights to make informed decisions. This will not only boost your career advancement in product management but also contribute significantly to your organization's success.

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โ€ข Understanding Customer Relationship Management (CRM)
โ€ข Importance of CRM in Product Management
โ€ข Customer Segmentation and Profiling
โ€ข CRM Strategies for Customer Retention and Loyalty
โ€ข CRM Software and Tools for Product Managers
โ€ข Data Analysis and Metrics in CRM
โ€ข Customer Engagement and Experience Management
โ€ข Multi-Channel CRM Strategies
โ€ข CRM Integration with Marketing and Sales Functions
โ€ข Ethical Considerations in CRM

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This section features a 3D pie chart that represents Global Certificate in Customer Relationship Management for Product Managers' job market trends, salary ranges, or skill demand in the UK. The chart has a transparent background and no added background color, making it visually appealing and easy to integrate into any website design. The pie chart is fully responsive and adapts to all screen sizes. It uses primary and secondary keywords to ensure that it is aligned with industry relevance. Each slice of the pie chart represents a different role, with the corresponding percentage of the total market. The chart data is dynamically generated using the Google Charts library, and the is3D option is set to true to create a 3D effect. The chart is rendered using the google.visualization.PieChart method, and the options parameter is used to customize the chart's appearance, such as the title, background color, and pie hole size. In summary, this 3D pie chart is an engaging and informative way to represent the job market trends, salary ranges, or skill demand for Global Certificate in Customer Relationship Management for Product Managers in the UK. It is fully responsive, customizable, and easy to integrate into any website design.

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GLOBAL CERTIFICATE IN CUSTOMER RELATIONSHIP MANAGEMENT FOR PRODUCT MANAGERS
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London College of Foreign Trade (LCFT)
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05 May 2025
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