Certificate in Flight Crew Communication Skills
-- ViewingNowThe Certificate in Flight Crew Communication Skills is a comprehensive course designed to enhance the communication abilities of aspiring and current flight crew members. This program emphasizes the importance of effective communication in ensuring flight safety, teamwork, and decision-making.
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GBP £ 140
GBP £ 202
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โข Effective Communication: Understanding the importance of clear and concise communication in the aviation industry, including verbal and non-verbal cues.
โข Radio Telephony: Learning the proper techniques for radio communication, including phonetic alphabet, phraseology, and frequency management.
โข Crew Resource Management (CRM): Emphasizing the importance of teamwork, leadership, and decision-making in the cockpit.
โข Human Factors: Examining the impact of human factors on aviation safety, including fatigue, stress, and perception.
โข Crisis Management: Developing strategies for effective communication during emergency situations, including hijacking and evacuation procedures.
โข Multicultural Communication: Understanding the challenges of communicating with a diverse crew and passengers, and developing strategies for effective cross-cultural communication.
โข Listening Skills: Improving active listening skills, including understanding verbal and non-verbal cues, and asking clarifying questions.
โข Assertiveness and Conflict Resolution: Learning how to communicate assertively and effectively resolve conflicts in the cockpit.
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