Certificate in Global Leadership Communication: Effective Engagement

• Understanding Global Leadership Communication: This unit will cover the basics of global leadership communication and its importance in effective engagement. It will introduce students to the key concepts, theories, and best practices in global leadership communication. • Cultural Intelligence: This unit will focus on the development of cultural intelligence, which is the ability to understand, appreciate, and adapt to cultural differences in communication. Students will learn how to develop cultural intelligence through self-awareness, knowledge, and skills. • Effective Communication Skills: This unit will cover the fundamental communication skills required for effective global leadership communication. Students will learn about active listening, verbal and non-verbal communication, and assertiveness. • Cross-Cultural Communication Strategies: This unit will explore various cross-cultural communication strategies that can help leaders to communicate effectively in a global context. Students will learn about strategies such as empathy, perspective-taking, and adaptability. • Virtual Communication and Collaboration: This unit will focus on the unique challenges and opportunities of virtual communication and collaboration in a global context. Students will learn how to use virtual communication tools effectively and how to build and maintain virtual teams. • Managing Conflict in a Global Context: This unit will cover the various sources of conflict in a global context and the strategies for managing them. Students will learn about conflict resolution styles, negotiation techniques, and mediation. • Global Leadership Ethics: This unit will explore the ethical challenges of global leadership communication and the importance of ethical decision-making. Students will learn about ethical frameworks, ethical dilemmas, and ethical communication. • Global Leadership Communication Research: This unit will introduce students to the latest research in global leadership communication. Students will learn how to conduct research in this field and how to evaluate the quality of research findings. • Practical Application: This unit will provide students with the opportunity to apply the concepts and skills learned in the course to real-world situations. Students will work on case studies, simulations, and other practical exercises to develop their global leadership communication skills.