Global Certificate in Service Design Innovation: Cutting-Edge Solutions
-- ViewingNowThe Global Certificate in Service Design Innovation: Cutting-Edge Solutions is a comprehensive course that empowers learners with the essential skills required to drive service design innovation in today's rapidly evolving business landscape. This course highlights the importance of service design thinking in creating cutting-edge solutions that enhance customer experiences and drive business growth.
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โข Service Design Thinking: Understanding the User-Centered Approach
โข Service Blueprinting: Visualizing and Mapping Customer Journeys
โข Co-creation and Ideation Techniques in Service Design
โข Prototyping and Iterative Testing for Service Innovation
โข Designing for Service Scalability and Sustainability
โข Service Operations and Delivery Management
โข Digital Transformation and Omnichannel Service Design
โข Data-Driven Decision Making in Service Design
โข Human-Centered Design in Global Service Contexts
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- Service Designer: 35%
- UX Designer: 25%
- CX Designer: 20%
- Product Designer: 15%
- Researcher: 5%
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