Executive Development Programme in Service Chain Operations
-- ViewingNowThe Executive Development Programme in Service Chain Operations is a certificate course designed to enhance your understanding of service operations management. This program emphasizes the importance of service chain operations in delivering value to customers and managing business outcomes.
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โข Service Chain Operations Management: Understanding service chain operations, their importance, and challenges. โข Supply Chain Management: Fundamentals of supply chain management, integration of supply chain with service operations. โข Service Blueprinting: Techniques for service blueprinting, mapping customer journeys, and identifying service touchpoints. โข Capacity Planning: Capacity planning and demand forecasting in service chain operations. โข Inventory Management: Inventory management, control, and optimization techniques. โข Quality Management: Quality management principles and their application in service chain operations. โข Service Logistics: Service logistics, reverse logistics, and their impact on service chain efficiency. โข Technology in Service Chain Operations: Role of technology in service chain operations, including automation and digitization trends. โข Performance Metrics: Key performance metrics for service chain operations, benchmarking, and continuous improvement. โข Change Management: Change management principles and their application in service chain operations.
These units provide a comprehensive overview of executive development in service chain operations, focusing on the primary and secondary keywords to optimize content delivery.
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