Certificate in Service Innovation Leadership Skills

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The Certificate in Service Innovation Leadership Skills is a comprehensive course designed to empower professionals in the dynamic service industry. This program emphasizes the importance of innovation and leadership in driving service excellence, customer satisfaction, and organizational growth.

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In today's competitive landscape, there's an increasing demand for service leaders who can think creatively, drive change, and deliver outstanding customer experiences. This course equips learners with essential skills to meet this industry need, fostering a deep understanding of service strategy, design thinking, and team leadership. By the end of this course, learners will have developed a strong foundation in service innovation leadership, enabling them to drive impactful change, improve service quality, and advance their careers in this growing field.

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โ€ข Service Innovation Fundamentals
โ€ข Understanding Customer Needs and Expectations
โ€ข Design Thinking for Service Innovation
โ€ข Lean Service Innovation and Implementation
โ€ข Service Blueprinting and Prototyping
โ€ข Change Management in Service Innovation
โ€ข Service Analytics and Metrics
โ€ข Building a Service Innovation Culture
โ€ข Service Innovation Leadership Case Studies

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็คบไพ‹่ฏไนฆ่ƒŒๆ™ฏ
CERTIFICATE IN SERVICE INNOVATION LEADERSHIP SKILLS
ๆŽˆไบˆ็ป™
ๅญฆไน ่€…ๅง“ๅ
ๅทฒๅฎŒๆˆ่ฏพ็จ‹็š„ไบบ
London College of Foreign Trade (LCFT)
ๆŽˆไบˆๆ—ฅๆœŸ
05 May 2025
ๅŒบๅ—้“พID๏ผš s-1-a-2-m-3-p-4-l-5-e
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