Certificate in Service Design Thinking Fundamentals: Essentials

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The Certificate in Service Design Thinking Fundamentals: Essentials is a comprehensive course that equips learners with the essential skills needed to excel in the rapidly evolving field of service design. This course emphasizes the importance of a human-centered approach to designing services, products, and experiences that meet the needs and expectations of customers.

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In today's experience-driven economy, there is a high demand for service design thinking professionals who can help organizations create value, drive innovation, and improve customer satisfaction. By completing this course, learners will gain a deep understanding of service design thinking principles, methods, and tools, and will be able to apply these skills to a variety of real-world scenarios. This certificate course is designed for professionals who are interested in pursuing a career in service design, user experience (UX) design, customer experience (CX) design, or product management. By completing this course, learners will be able to demonstrate their mastery of service design thinking fundamentals, and will be well-positioned to advance their careers in these exciting and rewarding fields.

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โ€ข Understanding Service Design Thinking
โ€ข Human-Centered Design in Service Design
โ€ข Service Design Thinking Process and Methods
โ€ข User Research and Empathy in Service Design
โ€ข Prototyping and Iterative Design in Service Design
โ€ข Service Design Thinking Tools and Techniques
โ€ข Implementing Service Design Thinking in Organizations
โ€ข Measuring Success in Service Design Thinking
โ€ข Case Studies in Service Design Thinking

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CERTIFICATE IN SERVICE DESIGN THINKING FUNDAMENTALS: ESSENTIALS
ๆŽˆไบˆ็ป™
ๅญฆไน ่€…ๅง“ๅ
ๅทฒๅฎŒๆˆ่ฏพ็จ‹็š„ไบบ
London College of Foreign Trade (LCFT)
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05 May 2025
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