Advanced Certificate in Union Grievance Handling Procedures

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The Advanced Certificate in Union Grievance Handling Procedures is a comprehensive course designed to equip learners with the essential skills needed to excel in union grievance handling. This course is vital for those working in labor relations, human resources, or any role involving employee disputes and conflicts.

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In today's industry, there is an increasing demand for professionals who can effectively manage union grievances and maintain positive labor relations. This course provides learners with a deep understanding of the grievance handling process, from investigation to resolution, and teaches them how to communicate effectively with both union representatives and employees. By completing this course, learners will be able to demonstrate their expertise in union grievance handling procedures and enhance their career prospects in this critical area of labor relations. They will have the skills and knowledge needed to manage grievances efficiently, minimize disruptions, and promote a positive and productive work environment.

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โ€ข Unit 1: Introduction to Union Grievance Handling Procedures
โ€ข Unit 2: Understanding Grievance Policy and Procedures
โ€ข Unit 3: Legal Framework for Union Grievance Handling
โ€ข Unit 4: Types of Grievances and Classifications
โ€ข Unit 5: Steps in the Grievance Handling Process
โ€ข Unit 6: Effective Communication in Grievance Handling
โ€ข Unit 7: Collecting and Presenting Evidence in Grievance Cases
โ€ข Unit 8: Negotiation and Settlement Strategies in Union Grievance Handling
โ€ข Unit 9: Role of Arbitration in Union Grievance Handling
โ€ข Unit 10: Documentation and Follow-up in Union Grievance Handling

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This section highlights the advanced certificate in union grievance handling procedures, featuring a 3D pie chart that displays job market trends in the UK. The chart focuses on four key roles: Union Representative, Grievance Officer, Mediator, and Arbitrator. By presenting data in a visual format, we aim to provide an engaging and informative overview of these professions' demand. The Google Charts library is used to create this interactive and responsive chart, ensuring it adapts to all screen sizes. The transparency of the background and lack of added background color further enhance the user experience.

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ADVANCED CERTIFICATE IN UNION GRIEVANCE HANDLING PROCEDURES
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London College of Foreign Trade (LCFT)
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05 May 2025
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