Masterclass Certificate in Conflict Resolution Models: Essentials

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The Masterclass Certificate in Conflict Resolution Models: Essentials is a comprehensive course designed to empower learners with the essential skills needed to manage and resolve conflicts in today's complex and diverse work environments. This course is crucial for professionals who want to advance their careers, improve their communication skills, and build stronger and more collaborative teams.

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In this course, learners will gain a deep understanding of various conflict resolution models and strategies, including interest-based negotiation, mediation, and transformative mediation. They will also learn how to analyze conflicts, identify their underlying interests, and develop effective solutions that satisfy all parties involved. With the increasing demand for skilled conflict resolvers in various industries, this course provides learners with a competitive edge in the job market and helps them stand out as leaders and problem solvers. By the end of this course, learners will have the confidence and skills to manage conflicts effectively, reduce workplace tension, and foster a positive and productive work environment.

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Masterclass Certificate in Conflict Resolution Models: Essentials

  • โ€ข Understanding Conflict: Types, Causes, and Dynamics
  • โ€ข Introduction to Conflict Resolution Models
  • โ€ข Traditional Conflict Resolution Approaches: Pros and Cons
  • โ€ข Modern Conflict Resolution Models: Transformative, Integrative, and Facilitative Approaches
  • โ€ข Interest-Based Negotiation: Building Mutual Gains
  • โ€ข Mediation: Principles, Process, and Skills
  • โ€ข Conflict Coaching: Empowering Individuals for Constructive Engagement
  • โ€ข Collaborative Problem-Solving and Consensus Building
  • โ€ข Implementing and Evaluating Conflict Resolution Strategies

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MASTERCLASS CERTIFICATE IN CONFLICT RESOLUTION MODELS: ESSENTIALS
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London College of Foreign Trade (LCFT)
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05 May 2025
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