Professional Certificate in Playful Emotional Intelligence Skills: Empathy

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The Professional Certificate in Playful Emotional Intelligence Skills: Empathy is a comprehensive course designed to enhance learners' ability to understand and manage emotions, leading to improved communication, collaboration, and leadership. This course is vital for professionals seeking to excel in today's increasingly complex and dynamic work environments, where empathy and emotional intelligence are highly valued skills.

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The course covers essential topics such as self-awareness, self-regulation, motivation, empathy, and social skills. Learners will engage in interactive exercises, real-life case studies, and reflective practices to develop their emotional intelligence skills. By completing this course, learners will gain a competitive edge, equipping them with the necessary skills to succeed in their careers. In demand across various industries, emotional intelligence skills are associated with better job performance, leadership effectiveness, and positive work attitudes. With a Professional Certificate in Playful Emotional Intelligence Skills: Empathy, learners will be well-prepared to navigate the challenges of the modern workplace and advance their careers.

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โ€ข Understanding Emotional Intelligence (EI) – Definition, Importance, and Components
โ€ข Empathy: The Heart of Emotional Intelligence
โ€ข The Science of Empathy: Neurobiological Perspectives
โ€ข Developing Empathy: Skills, Techniques, and Exercises
โ€ข Emotional Contagion: Catching and Spreading Empathy
โ€ข Empathetic Communication: Listening, Validating, and Responding
โ€ข Empathy in the Workplace: Building Stronger Teams and Relationships
โ€ข Overcoming Empathy Barriers: Bias, Stereotypes, and Prejudices
โ€ข Cultivating Compassion Fatigue Resilience: Self-Care and Renewal
โ€ข Assessing Empathy: Measures, Feedback, and Continuous Improvement

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PROFESSIONAL CERTIFICATE IN PLAYFUL EMOTIONAL INTELLIGENCE SKILLS: EMPATHY
ๆŽˆไบˆ็ป™
ๅญฆไน ่€…ๅง“ๅ
ๅทฒๅฎŒๆˆ่ฏพ็จ‹็š„ไบบ
London College of Foreign Trade (LCFT)
ๆŽˆไบˆๆ—ฅๆœŸ
05 May 2025
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