Global Certificate in Service Transformation Planning: Results-Oriented Approach
-- ViewingNowThe Global Certificate in Service Transformation Planning: Results-Oriented Approach is a comprehensive course designed to empower professionals with the skills needed to drive service transformation in the modern business world. This certification focuses on teaching a results-oriented approach, ensuring learners can effectively plan and execute service transformations that yield tangible results and positively impact business growth.
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تفاصيل الدورة
• Service Transformation Planning: An Overview
• Understanding Customer Needs and Expectations
• Service Design for Customer Experience
• Service Operations Management for Efficiency
• Technology Integration in Service Transformation
• Change Management in Service Transformation
• Measuring Success in Service Transformation: KPIs and Metrics
• Continuous Improvement in Service Transformation
• Case Studies: Successful Global Service Transformation
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