Global Certificate in Service Transformation Planning: Results-Oriented Approach
-- ViewingNowThe Global Certificate in Service Transformation Planning: Results-Oriented Approach is a comprehensive course designed to empower professionals with the skills needed to drive service transformation in the modern business world. This certification focuses on teaching a results-oriented approach, ensuring learners can effectively plan and execute service transformations that yield tangible results and positively impact business growth.
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⢠Service Transformation Planning: An Overview
⢠Understanding Customer Needs and Expectations
⢠Service Design for Customer Experience
⢠Service Operations Management for Efficiency
⢠Technology Integration in Service Transformation
⢠Change Management in Service Transformation
⢠Measuring Success in Service Transformation: KPIs and Metrics
⢠Continuous Improvement in Service Transformation
⢠Case Studies: Successful Global Service Transformation
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