Global Certificate in Service Transformation Planning: Results-Oriented Approach

-- ViewingNow

The Global Certificate in Service Transformation Planning: Results-Oriented Approach is a comprehensive course designed to empower professionals with the skills needed to drive service transformation in the modern business world. This certification focuses on teaching a results-oriented approach, ensuring learners can effectively plan and execute service transformations that yield tangible results and positively impact business growth.

5.0
Based on 2,767 reviews

6,660+

Students enrolled

GBP £ 140

GBP £ 202

Save 44% with our special offer

Start Now

이 과정에 대해

In an era of rapid digital transformation and evolving customer expectations, the demand for skilled service transformation professionals is higher than ever. By earning this certificate, learners demonstrate their commitment to staying ahead in their careers, equipped with the latest methodologies and best practices in service transformation planning. Throughout the course, learners will develop critical skills in areas such as service design thinking, customer journey mapping, service blueprinting, and change management. These skills are highly sought after by employers across various industries, making this certification an excellent investment in one's professional development and long-term career advancement.

100% 온라인

어디서든 학습

공유 가능한 인증서

LinkedIn 프로필에 추가

완료까지 2개월

주 2-3시간

언제든 시작

대기 기간 없음

과정 세부사항

• Service Transformation Planning: An Overview
• Understanding Customer Needs and Expectations
• Service Design for Customer Experience
• Service Operations Management for Efficiency
• Technology Integration in Service Transformation
• Change Management in Service Transformation
• Measuring Success in Service Transformation: KPIs and Metrics
• Continuous Improvement in Service Transformation
• Case Studies: Successful Global Service Transformation

경력 경로

SSB Logo

4.8
새 등록