Executive Development Programme in Mediation for Social Services
-- viewing nowThe Executive Development Programme in Mediation for Social Services is a certificate course designed to equip learners with the essential skills needed to excel in conflict resolution and mediation within the social services industry. This program emphasizes the importance of effective communication, empathy, and problem-solving in addressing complex social issues.
6,621+
Students enrolled
GBP £ 140
GBP £ 202
Save 44% with our special offer
About this course
100% online
Learn from anywhere
Shareable certificate
Add to your LinkedIn profile
2 months to complete
at 2-3 hours a week
Start anytime
No waiting period
Course Details
• Introduction to Mediation: Understanding the concept, principles, and benefits of mediation.
• Mediation Process: Exploring the stages of mediation, from pre-mediation to post-mediation.
• Conflict Analysis: Learning to analyze conflicts, identify interests, and develop effective strategies.
• Communication Skills: Mastering active listening, empathy, and assertiveness for successful mediation.
• Negotiation Techniques: Employing problem-solving and interest-based negotiation strategies in mediation.
• Legal Framework: Familiarizing with the legal context and ethical considerations in mediation.
• Cross-Cultural Mediation: Addressing challenges in cross-cultural contexts and promoting diversity and inclusion.
• Special Mediation Scenarios: Handling specific types of conflicts, such as family, workplace, or community disputes.
• Mediation in Social Services: Applying mediation skills in various social service settings, including healthcare, education, and non-profit organizations.
• Evaluation and Continuous Improvement: Measuring the effectiveness of mediation and developing a plan for ongoing professional development.
Career Path
Entry Requirements
- Basic understanding of the subject matter
- Proficiency in English language
- Computer and internet access
- Basic computer skills
- Dedication to complete the course
No prior formal qualifications required. Course designed for accessibility.
Course Status
This course provides practical knowledge and skills for professional development. It is:
- Not accredited by a recognized body
- Not regulated by an authorized institution
- Complementary to formal qualifications
You'll receive a certificate of completion upon successfully finishing the course.
Why people choose us for their career
Loading reviews...
Frequently Asked Questions
Course fee
- 3-4 hours per week
- Early certificate delivery
- Open enrollment - start anytime
- 2-3 hours per week
- Regular certificate delivery
- Open enrollment - start anytime
- Full course access
- Digital certificate
- Course materials
Get course information
Earn a career certificate